Gretna IrrigationPrivacy Policy
Gretna Irrigation LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information, including information used for text messaging communications.
1. Business Information
Gretna Irrigation LLC
Phone: 402-599-0552
Email: Info@GretnaIrrigation.com
2. Information We Collect
We may collect the following types of information from our customers and website visitors:
- Name
- Phone number
- Email address
- Physical address
- Service history and irrigation system details
- Billing and payment information (processed securely through third-party providers)
We only collect information that is necessary to provide our irrigation services and communicate with you effectively.
3. How We Use Your Information
Your information may be used to:
- Schedule and confirm service appointments
- Send service reminders, seasonal startup or winterization notices
- Provide estimates, invoices, and payment confirmations
- Respond to customer questions or service requests
- Maintain customer records and service history
- Send occasional promotions or service updates (if you have opted in)
4. Text Message Communications
By providing your mobile number and opting in, you agree to receive text messages from Gretna Irrigation LLC. These messages may include:
- Appointment reminders
- Service updates or delays
- Invoices and payment notifications
- Seasonal service notices
- Occasional promotional messages
Message frequency varies based on services requested. Message and data rates may apply.
5. Opting Out & Getting Help
You may opt out of text messages at any time by contacting us directly:
Phone: 402-599-0552
Email: Info@GretnaIrrigation.com
Opting out of text messages does not affect other forms of communication related to services you have requested.
6. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- Secure systems and software
- Restricted access to customer data
- Industry-standard security practices
While no system is 100% secure, we take appropriate steps to protect your information from unauthorized access or disclosure.
7. Sharing of Information
We do not sell or rent your personal information.
We may share limited information with trusted third parties only when necessary, such as:
- Payment processors for billing
- Software or communication platforms used for scheduling, invoicing, or messaging
- Service partners assisting with requested work
These third parties are required to protect your information and use it only for authorized purposes.
8. Customer Rights & Access
You have the right to:
- Request updates or corrections to your personal information
- Request deletion of your information, subject to legal or business record requirements
- Ask questions about how your information is used
To make a request, please contact us using the information listed above.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Gretna Irrigation LLC
Phone: 402-599-0552
Email: Info@GretnaIrrigation.com